Terms and Conditions

Effective Date: 13 April 2026

These Terms and Conditions govern your access to and use of Ballbridge, including our website, platform, dashboards, tools, content, credits, expert support services, and any related features, pages, or applications operated by us.

By accessing or using Ballbridge, creating an account, purchasing a subscription, buying credits, requesting services, or using any Ballbridge feature, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use Ballbridge.

About Us

Ballbridge Technologies trading as BallBridge, is a sports SaaS product that offers various services including but not limited to legal, agency, branding and business services

It is a sports business platform designed to support users with tools, services, and workflows connected to sports agency operations, player support, deal management, legal support, administration, and related business activities.

Depending on your plan, package, or purchase, Ballbridge may include:

account and workspace access
subscription plans
Ball Credits
digital tools and templates
document and workflow support
sports lawyer review services
contract support and legal review services
onboarding and setup assistance
expert or human-assisted services
beta, founder, or early access features
educational, operational, or support content

Some parts of Ballbridge may be fully digital and self-serve. Other parts may involve manual delivery, sports lawyer review, expert input, or separate service arrangements.

Registered Office: Ballbusiness Ltd, Concourse Way, Acero Building, Sheffield, South Yorkshire, England, S1 2BJ
Email: [email protected]

In these Terms and Conditions, references to “Ballbridge”, “we”, “us”, and “our” mean BallBridge Technologies and, where applicable, the Ballbridge platform and services operated by it.

Who Can Use Ballbridge

You may use Ballbridge only if you are legally able to enter into a binding contract or are properly authorised to act on behalf of a business, organisation, parent, guardian, team, agency, or other entity.

By using Ballbridge, you confirm that:

the information you give us is true, accurate, and complete
you are using Ballbridge for lawful purposes only
where you act for a company, agency, player, club, parent, or other person, you have authority to do so
you will comply with these Terms and Conditions and any additional terms that apply to your use

Consumer and Business Use

Ballbridge may be used by both consumers and business users.

If you are a consumer, you may have certain mandatory rights under applicable consumer law. Nothing in these Terms and Conditions removes any rights that cannot lawfully be excluded. UK consumer law gives consumers statutory protections for digital content and services, including rights tied to satisfactory quality, description, care and skill, and cancellation information.

If you use Ballbridge for business purposes, you agree that certain provisions in these Terms and Conditions apply differently to you, including those relating to liability, indemnity, and refunds.

Your Account

To use some parts of Ballbridge, you may need to create an account.

You are responsible for:

keeping your login details confidential
restricting unauthorised access to your account
making sure the information in your account stays accurate and up to date
all activity carried out through your account unless caused by our fault

You must not share account access, login credentials, or paid workspace access with any other person unless your plan expressly allows it.

We may suspend, restrict, or terminate access where we reasonably believe there has been:

unauthorised sharing
misuse of the platform
suspicious or fraudulent activity
breach of these Terms and Conditions
conduct that creates legal, operational, or reputational risk

Subscriptions and Plans

Ballbridge may offer monthly plans, annual plans, custom plans, founder plans, beta plans, or other pricing models.

When you purchase a subscription:

you agree to pay the fees shown at checkout or otherwise agreed with us
your subscription may renew automatically unless you cancel before the next billing date
cancellation will usually stop the next renewal payment
cancellation does not usually entitle you to a refund for the current billing period once access has begun, subject always to any mandatory legal rights and our Refund Policy

We may change plan prices, features, limits, or structures from time to time. Where required, changes will apply from the next renewal cycle after reasonable notice.

Ball Credits

Ballbridge may use a credit-based system known as Ball Credits.

Ball Credits may be used for eligible features, specialist support, legal review, drafting support, digital tools, or other services made available on the platform.

Unless we expressly state otherwise:

Ball Credits are non-transferable
Ball Credits are not redeemable for cash
Ball Credits may only be used within Ballbridge for eligible services or features
free, bonus, trial, referral, or promotional credits have no cash value
a credit is treated as used once applied, allocated, redeemed, or committed to a feature, service, or workflow

If specific credit rules apply to a plan, feature, or offer, those rules will be shown in the platform, at checkout, or in the relevant product terms.

Digital Features and Platform Tools

Ballbridge may offer access to dashboards, templates, documents, automations, workflows, forms, data views, tools, research support, or generated outputs.

We may add, change, improve, pause, or remove features at any time, including where necessary for:

maintenance
security
product improvement
legal compliance
partner or provider changes
business reasons
beta testing or rollout control

We do not promise that every feature will always be available, uninterrupted, error-free, or suitable for every user or use case.

Expert Services and Sports Lawyer Review

Some Ballbridge features may involve expert-led or human-assisted work, including:

sports lawyer review
legal drafting support
document review
contract support
operational guidance
onboarding and implementation support
player or agency support services
custom deliverables

Where Ballbridge expressly states that a document, contract, issue, or request will be reviewed by a sports lawyer, that review will be carried out as a human expert service and not as a purely automated platform feature.

A sports lawyer review may include, depending on the service purchased:

issue spotting
clause review
risk identification
comments on missing provisions
suggested amendments
practical observations relevant to the sports industry

Unless we expressly state otherwise in writing, a sports lawyer review is limited to the scope of the document, issue, or request submitted through Ballbridge. It does not include broader legal representation, negotiation, dispute handling, regulatory filing, litigation, arbitration, or ongoing advisory work outside the purchased scope.

Where a service is human-assisted, timelines may depend on the scope of work, complexity, available information, responsiveness, and any separate service arrangement.

You are responsible for providing complete, accurate, and timely information where your requested service depends on it.

We are not responsible for delays, limitations, or inaccuracies caused by incomplete, misleading, or late information supplied by you.

Legal Information, Sports Lawyer Review, and Legal Services

Ballbridge may provide access to legal content, legal templates, legal workflows, legal support tools, and sports lawyer review services.

Unless we expressly agree otherwise in writing:

general platform content is for information, workflow, and support purposes only
access to Ballbridge does not by itself create a solicitor-client relationship, retainer, fiduciary duty, or formal legal mandate
the availability of a sports lawyer review feature does not by itself mean that Ballbridge is acting as your lawyer on all matters or that an ongoing legal engagement has been created
no regulated legal representation, formal legal engagement, or specialist legal instruction is created unless separately confirmed by us
you remain responsible for making your own decisions and for obtaining specific legal advice where needed for your matter, jurisdiction, deadline, or dispute

Where Ballbridge expressly offers a sports lawyer review, we may review a submitted contract, clause, template, issue, or legal document and provide comments, observations, suggested amendments, or risk notes within the scope of the purchased review.

Any sports lawyer review is based on the materials and information provided by you at the time of review. We are entitled to rely on that information unless we agree otherwise.

A sports lawyer review does not guarantee that:

a contract is risk-free
a negotiation will succeed
a governing body, club, player, intermediary, federation, tribunal, or counterparty will accept any suggested wording
the review covers issues outside the scope of the submitted material
no further advice will be needed in your specific jurisdiction or factual circumstances

Where we agree to provide a defined legal or specialist service beyond a limited review, that service may be subject to separate terms, an engagement letter, a scope document, pricing confirmation, or service-specific conditions. Those specific terms will take priority where they conflict with these Terms and Conditions.

No Guaranteed Outcomes

Ballbridge is designed to support sports business operations, not to guarantee results.

Unless we expressly state otherwise in writing, we do not guarantee that use of Ballbridge will result in:

a successful deal
a signed contract
a transfer or registration outcome
a licensing or compliance result
a legal outcome
revenue growth
client acquisition
business success
uninterrupted operational performance

Results depend on a range of factors outside our control, including your own actions, market conditions, governing rules, third-party decisions, timing, and the quality of information available.

Acceptable Use

You must not use Ballbridge in any way that:

breaks any law or regulation
is fraudulent, deceptive, abusive, or harmful
infringes the rights of another person
attempts to gain unauthorised access to our systems or another user’s data
interferes with the operation or security of the platform
uploads malware, harmful code, or malicious material
copies, scrapes, harvests, reverse engineers, or extracts data, code, models, or content without permission
shares protected templates, paid outputs, work product, or account access without authorisation
misuses legal support, expert review, or platform-generated materials
uploads confidential or personal information where you have no right to do so

We may investigate misuse and take action, including suspension, deletion of content, account restriction, or termination.

User Content, Documents, and Uploads

You may upload or submit documents, data, notes, deal information, communications, forms, personal data, or other materials to Ballbridge.

You confirm that:

you own the material or have the right to use and upload it
your upload does not infringe any law or third-party rights
you have any necessary permissions to share personal data or confidential information with us
the material is accurate to the best of your knowledge

You keep ownership of your own materials unless we expressly agree otherwise.

You grant us a limited, non-exclusive licence to host, store, process, reproduce, adapt, and use your submitted materials only to the extent reasonably necessary to:

operate the platform
provide the requested feature or service
maintain support and security
investigate misuse or disputes
improve functionality in an aggregated or non-identifying way where lawful

Confidentiality and Sensitive Material

We will handle materials submitted through Ballbridge with reasonable care, but you should not use the platform to store or send highly sensitive information unless the relevant feature is clearly intended for it and you are comfortable doing so.

Where confidential material is submitted for expert review or platform processing, you remain responsible for deciding what to share and for ensuring that you have the right to share it.

If you require a specific confidentiality arrangement, separate NDA, or special handling terms, those must be agreed separately.

Intellectual Property

All intellectual property rights in Ballbridge belong to us or our licensors unless stated otherwise.

This includes:

platform design and layout
software, workflows, and features
templates, structures, prompts, models, and systems
legal support frameworks and methodologies
written content, visuals, branding, and logos
training materials, guides, and resources
generated outputs created by us or through our systems, subject to any rights expressly granted to you

When you buy access to Ballbridge, we give you a limited, non-exclusive, non-transferable, revocable right to use the platform and permitted materials for your own internal or personal use in line with your plan and these Terms and Conditions.

You must not copy, resell, republish, distribute, sublicense, share, or commercially exploit Ballbridge content, templates, features, or materials unless we clearly permit it in writing.

Payment

You agree to pay all applicable charges for the subscription, credits, services, or features you purchase.

Payments must be made using the payment methods we make available.

We may use third-party payment providers to process payments. We do not control their independent terms or processing arrangements.

If payment fails, is reversed, is charged back, or remains overdue, we may:

suspend access
restrict features
cancel work in progress
remove unused entitlements
recover outstanding sums where lawful

Refunds and Cancellations

Our Refund Policy forms part of these Terms and Conditions.

It explains when cancellation, full refund, partial refund, credit, or another remedy may be available.

In summary:

subscription cancellation usually stops future renewals
used credits are generally non-refundable
digital access may affect cancellation rights once supply begins
sports lawyer review and other human-assisted services may be non-refundable once work has started or been substantially performed
consumer rights still apply where required by law, including remedies for digital content and services under the Consumer Rights Act 2015

Please read the Refund Policy before purchasing.

Trials, Beta Access, Founder Access, and Promotions

We may offer:

free trials
waitlist access
founder pricing
early access
beta features
launch offers
promotional credits

Unless we state otherwise:

these offers are temporary and may be withdrawn or changed
availability may be limited
beta features may be incomplete, unstable, or changed without notice
promotional access does not guarantee permanent availability of a feature or price
free or promotional credits have no monetary value

Third-Party Services and Integrations

Ballbridge may integrate with or rely on third-party services, platforms, processors, software, communication tools, storage providers, or analytics tools.

We are not responsible for third-party services outside our control, including their:

uptime
security
availability
terms
pricing
compatibility
privacy practices

Your use of third-party services may also be subject to their own terms and policies.

Platform Availability

We will try to keep Ballbridge available and functioning properly, but we do not guarantee uninterrupted access.

We may suspend, limit, or interrupt access for reasons including:

maintenance
upgrades
bug fixes
security issues
data protection issues
legal obligations
system failures
force majeure events
provider outages

Where reasonably possible, we will aim to restore service promptly.

Suspension and Termination

We may suspend or terminate your account or access immediately where we reasonably believe that:

you have breached these Terms and Conditions
you have not paid fees due
you have abused the platform or support services
you have engaged in fraud, harassment, or unlawful conduct
you have shared access or protected materials without permission
continuing to provide access would expose us or others to legal, commercial, or operational risk

You may stop using Ballbridge at any time. If you want recurring charges to stop, you must cancel your subscription before the next renewal date.

Termination or suspension does not affect:

sums already due
rights already accrued
any clause intended to continue after termination

Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection law.

By using Ballbridge, you confirm that where you upload or submit personal data about another person, you have a lawful basis or appropriate authority to do so.

You are responsible for how you collect and input personal data into your own Ballbridge workspace.

Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability for:

death or personal injury caused by negligence
fraud or fraudulent misrepresentation
breach of any rights that cannot lawfully be excluded
any other liability that cannot lawfully be limited or excluded

If you are a consumer, we are responsible only for losses that are a foreseeable result of our breach of these Terms and Conditions or our failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable or for business losses suffered by a consumer. Consumer remedies for services and digital content are set out in the Consumer Rights Act 2015.

If you are a business user, then to the fullest extent permitted by law:

we exclude all implied warranties, representations, and conditions not expressly set out in these Terms and Conditions
we are not liable for loss of profit, revenue, business, contracts, goodwill, data, opportunity, or anticipated savings
we are not liable for indirect or consequential loss
our total aggregate liability arising out of or in connection with Ballbridge shall not exceed the total amount paid by you to us for the relevant service, subscription, or feature in the 12 months before the event giving rise to the claim

Indemnity for Business Users

If you use Ballbridge in the course of business, you agree to indemnify us against claims, liabilities, losses, damages, and reasonable costs arising out of:

your breach of these Terms and Conditions
your misuse of Ballbridge
your infringement of third-party rights
unlawful or unauthorised material submitted by you
your use of Ballbridge in a way that causes legal or regulatory exposure for us

This clause does not apply to consumers.

Complaints and Support

If you have a complaint or need support, contact:

[email protected]

We will try to review and respond within a reasonable time.

Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time.

The latest version published on Ballbridge will apply from its stated effective date. If you continue using Ballbridge after updated terms take effect, you will be taken to have accepted the revised terms.

Where a change materially affects an active paid subscription or ongoing service, we may give reasonable notice where appropriate.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the law of England and Wales.

If you are a consumer, you may also benefit from any mandatory protections available under the laws of the country in which you live.

If you are a business user, the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms and Conditions, their subject matter, or their formation.

Contact

BALLBRIDGE TECHNOLOGIES LTD
Ballbridge Technologies Ltd, Concourse Way, Acero Building, Sheffield, South Yorkshire, England, S1 2BJ
Email: [email protected]