Privacy Policy

Effective Date: June 17, 2026
Website: https://ballbridge.com

BallBridge respects your privacy. This Privacy Policy explains how BallBridge collects, uses, stores, shares, and protects personal information when you use our website, web application, services, marketplace, CRM tools, legal desk, deal tracking tools, athlete management tools, calendar features, payment features, third-party integrations, and related services.

1. Who We Are

BallBridge is a sports management platform for sports agents, athletes, parents, scouts, coaches, clubs, academies, legal professionals, and other sports professionals.

Contact details:

BallBridge
1 Concourse Way, Sheffield City Centre, Acero, Sheffield S1 2BJ, South Yorkshire, England
Email: [email protected]
Phone: +44 114 352 3064

2. Information We Collect

We may collect the following categories of information:

Account information: name, email address, phone number, password, role, organization, profile photo, account settings, and login details.

Sports profile information: athlete profiles, parent or guardian details, player statistics, sporting history, scouting notes, career records, schedules, documents, media links, CVs, highlight videos, and related sports information.

Business and CRM information: contacts, leads, client records, notes, reminders, tasks, deal records, negotiations, commission calculations, business activity, expenses, invoices, and operational records.

Legal and contract information: contracts, representation agreements, templates, clauses, uploaded legal documents, dispute information, review requests, AI-assisted drafting inputs, and related communications.

Marketplace information: listings, service requests, orders, pricing, purchase history, reviews, delivery details, seller information, and buyer information.

Calendar information: if you connect Google Calendar or Calendly, we may access calendar event and scheduling information needed to display, create, update, or manage meetings, reminders, deadlines, and appointments.

Google Drive information: if you connect Google Drive, we may access files, folders, document names, metadata, and file contents that you authorize BallBridge to access for document storage, retrieval, organization, or attachment inside the platform.

Location information: if you use location-based features, we may process addresses, event locations, meeting locations, club or academy locations, travel details, and map-related search inputs.

Payment information: billing details, subscription plan, transaction records, payment status, invoice records, refunds, and payment provider identifiers. Payment card details may be processed by PayPal, Stripe, or other payment processors and may not be stored directly by BallBridge.

Communications: messages, support requests, consultation bookings, email notifications, feedback, form submissions, and emails.

Technical information: IP address, browser type, device type, operating system, referral URLs, pages visited, timestamps, cookies, analytics data, security logs, and usage activity.

3. How We Use Information

We use personal information to:

create and manage user accounts;
provide the BallBridge platform and related services;
manage athlete profiles, contracts, deals, scouting records, schedules, documents, and CRM workflows;
provide contract drafting, contract review, legal desk, dispute support, and AI-assisted document features;
operate marketplace listings, service orders, and seller/buyer workflows;
send transactional emails, account alerts, reminders, booking confirmations, and service notifications;
connect with Google Calendar, Google Drive, Google Maps, Calendly, PayPal, Stripe, Resend, OpenAI, and other user-selected or operational integrations;
process subscriptions, payments, refunds, credits, and invoices;
provide support, respond to inquiries, and send service communications;
send product updates, administrative notices, and account alerts;
improve security, prevent fraud, debug issues, and protect users;
analyze usage and improve BallBridge features;
comply with legal, tax, accounting, regulatory, and contractual obligations.

We do not sell personal information.

4. Google Calendar and Google User Data

If you choose to connect your Google Calendar, BallBridge will request permission to view and edit calendar events.

BallBridge uses Google Calendar data only to provide user-facing scheduling features inside BallBridge, including:

displaying relevant calendar events;
creating BallBridge-related events;
updating event details such as title, date, time, location, description, attendees, and reminders;
deleting or modifying events when you request changes;
helping users manage schedules, deadlines, meetings, consultations, and sports-related activities.

BallBridge does not use Google Calendar data for advertising, data resale, surveillance, credit decisions, or unrelated analytics. BallBridge does not transfer Google user data to third parties except as necessary to provide the app’s visible features, comply with law, protect security, or with your consent.

BallBridge’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke BallBridge’s access to your Google Account at any time through your Google Account permissions page.

5. Google Drive Data

If you choose to connect Google Drive, BallBridge may request access to files or folders you authorize. BallBridge uses Google Drive access only to provide document-related features, including uploading, storing, retrieving, organizing, attaching, or managing contracts, athlete files, reports, invoices, media, and other documents inside BallBridge.

BallBridge will not use Google Drive data for advertising, resale, unrelated analytics, or model training. We only access Google Drive data as needed to provide features requested by the user.

BallBridge’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke BallBridge’s Google Drive access at any time through your Google Account permissions page.

6. OpenAI and AI-Assisted Contract Features

BallBridge may integrate with OpenAI to provide AI-assisted features, including contract drafting, contract review, clause suggestions, document summaries, template generation, legal workflow support, and related productivity tools.

When you use these features, the content you submit may be processed to generate the requested output. This may include contract text, names of parties, deal terms, negotiation notes, athlete details, business details, or other information you choose to provide.

Users should avoid submitting unnecessary sensitive information unless it is required for the specific task. AI-generated content should be reviewed by a qualified professional before use, especially for legal, financial, or contractual decisions.

7. Email Notifications Through Resend

BallBridge may use Resend to send transactional and service-related emails, including account alerts, verification messages, password resets, reminders, booking confirmations, invitations, payment notices, marketplace updates, and platform notifications.

Resend may process email addresses, names, message content, delivery status, timestamps, and related technical information necessary to send and monitor these emails.

8. Payments Through PayPal and Stripe

BallBridge may use PayPal and Stripe to process subscriptions, marketplace payments, invoices, refunds, credits, and other transactions.

These payment providers may collect and process payment card details, billing addresses, transaction identifiers, fraud prevention signals, payment status, tax information, and related billing data according to their own privacy policies.

BallBridge may receive limited payment information, such as payment status, transaction IDs, invoice history, subscription plan, and billing contact details, so we can manage your account and provide paid services.

9. Calendly Integration

BallBridge may integrate with Calendly to help users schedule consultations, meetings, calls, demos, onboarding sessions, and other appointments.

Calendly may process scheduling details such as name, email address, selected time, meeting type, invitee responses, calendar availability, and meeting links. BallBridge uses this information to manage bookings and related communications.

10. Google Maps

BallBridge may use Google Maps to support location-based features, such as displaying addresses, event locations, meeting locations, club or academy locations, travel details, and map-based search or location fields.

Google Maps may process location queries, addresses, map interactions, IP address, device information, and related technical data according to Google’s privacy practices.

11. Cookies and Analytics

BallBridge may use cookies, pixels, analytics tools, and similar technologies to operate the website, keep users signed in, remember preferences, measure site performance, understand usage, detect abuse, and improve our services.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

12. How We Share Information

We may share information with:

service providers who host, maintain, secure, or support BallBridge;
OpenAI for AI-assisted contract drafting, review, summarization, and related document features;
Resend for transactional and service-related email notifications;
Google services, including Google Calendar, Google Drive, and Google Maps, when users connect or use those features;
Calendly for scheduling and booking workflows;
PayPal and Stripe for payments, subscriptions, refunds, billing, and fraud prevention;
analytics, email, customer support, and communications providers;
professional advisers, including lawyers, accountants, auditors, and insurers;
marketplace participants when necessary to complete a transaction or service request;
legal authorities when required by law or to protect rights, safety, and security;
business successors in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We require service providers to handle personal information only for authorized purposes and with appropriate safeguards.

We do not sell personal information.

13. Athlete, Parent, and Minor Information

BallBridge may be used by athletes, parents, guardians, agents, clubs, academies, and sports professionals. Some athlete records may relate to minors.

If you upload or manage information about a minor, you confirm that you have the legal authority or appropriate consent to do so. Parents or guardians may contact us to request access, correction, or deletion of a minor’s personal information, subject to legal and contractual requirements.

BallBridge is not intended for children to create accounts without appropriate parent, guardian, or authorized adult involvement.

14. Data Retention

We keep personal information for as long as necessary to provide BallBridge, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business needs.

When information is no longer needed, we delete, anonymize, or securely retain it only as required by law or legitimate operational requirements.

15. Security

We use reasonable technical, administrative, and organizational safeguards to protect personal information, including access controls, encryption where appropriate, secure storage practices, monitoring, and restricted access.

No online service is completely secure, so users should protect their login credentials and notify us immediately of suspected unauthorized access.

16. International Transfers

BallBridge may process and store information in the United Kingdom, European Economic Area, United States, or other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.

17. Your Privacy Rights

Depending on your location, you may have rights to:

access your personal information;
correct inaccurate information;
delete your information;
restrict or object to processing;
request a copy of your data;
withdraw consent;
opt out of marketing communications;
complain to a data protection authority.

To exercise these rights, contact us at [email protected].

18. Marketing Communications

We may send marketing emails if you sign up, request information, or otherwise consent. You can unsubscribe at any time using the link in the email or by contacting us.

We may still send non-marketing messages about your account, security, transactions, legal notices, or service updates.

19. Third-Party Links and Services

BallBridge may link to or integrate with third-party websites, tools, payment providers, social platforms, Google services, Calendly, OpenAI, Resend, PayPal, Stripe, or marketplace providers. Their privacy practices are governed by their own privacy policies.

20. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where required, notify users or request consent.

21. Contact Us

For privacy questions or requests, contact:

Email: [email protected]
Address: 1 Concourse Way, Sheffield City Centre, Acero, Sheffield S1 2BJ, South Yorkshire, England
Website: https://ballbridge.com